Pissed Consumer Reports & BBB Strategy
PissedConsumer offers a place for exactly that – pissed consumers to rant about their customer experience.
Thanks to the popular review site, disgruntled consumers can evaluate a brand and call it scam, which had led to an increase in brands looking to remove posts from PissedConsumer.
How easy is it to have negative posts on PissedConsumer removed?
PissedConsumer allows its users to be anonymous and requires little accountability. It’s easy for anyone to leave a negative review for the world to see, despite your possible numerous efforts to make said customer happy.
We have some bad news for you…you have to have a court order to request the removal of a PissedConsumer review, much like that of a RipOffReport removal.
PissedConsumer has immunity under Section 230 od the CDA, or Communications Decency Act, so legally they do not have to take any review down.
A loophole? The individual who left the review can request to take it down.
At MyCleanRep, we can assist you in having PissedConsumer report and RipOffReport reviews removed, suppressed or managed.
If you think the issue could be resolved and you can make the customer happy, it is best to respond to the post.
If the customer is extremely disgruntled, make sure your reply encourages them to email you and takes the conversation off PissedConsumer.
There are a couple tricks to follow when commenting on PissedConsumer posts, as mentioning your brand name and engaging on the post could keep the result higher in search results.
If you absolutely cannot resolve the customer’s complaint offline and successfully have them take down their post, you may wish to take legal action.
MyCleanRep can help walk you through the process and formally request removal from PissedConsumer.
But the buck doesn’t stop there.
Here at MyCleanRep, we are also BBB experts!
Why Your BBB Profile Matters:
During the COVID-19 pandemic, more consumers than ever turned to BBB.
- 73% increase in online business profile views
- 383% increase in online shopping business profile searches
- Overall business profile search to BBB.org up 97%
- 62% increase in business profile views for BBB Accredited online retailers
* Source: IABBB year over year data between March – Oct 2019/2020
With growing retail trends, it is predicted by 2040, an estimated 95% of all purchases will be made online.
Your company’s BBB profile, when managed properly, can help you generate more revenue, rather than hinder it with poor reviews.
MyCleanRep can help setup, claim and manage your BBB profile.
If you have an existing BBB profile with negative reviews, we work with your customer service team on a strategy for obtaining positive BBB reviews on an ongoing basis to suppress the negatives.
We Are Leaders in PissedConsumer and BBB Removals!
Your business does not have to drown in negative PissedConsumer posts and BBB reviews, contact MyCleanRep today for a FREE consultation.